Privacy Policy
Monon Water Pros LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to this policy.
Information we collect
We only collect the information you choose to give us, such as when you request a quote, book a service, or contact us. This may include:
- Your name, phone number, email address, and service address
- Details about your home and water concerns that you share with us
- Basic website usage data (like pages visited) to help us improve the site
How we use your information
We use the information you provide to:
- Respond to your quote requests and questions
- Schedule and complete water testing, installation, and service
- Send you appointment reminders and account or service updates
- Follow up about services you asked about
Text messaging (SMS) & opt-in
If you provide your phone number and opt in, we may send you text messages related to quotes, appointments, service updates, and occasional offers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.
STOP at any time to unsubscribe, or HELP for help. You can also contact us directly to opt out.
How we share information
We do not sell, rent, or trade your personal information. We only share it when necessary to run our business or follow the law, such as:
- With trusted service providers who help us operate (for example, scheduling or messaging tools), under agreements that protect your information
- When required by law, or to protect our rights, safety, or property
As noted above, your mobile opt-in and SMS consent are never shared with third parties for marketing.
Cookies
Our website may use cookies and similar tools to help the site work properly and to understand how visitors use it. You can control cookies through your browser settings.
How we protect your information
We use reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
- Opt out of text messages any time by replying STOP
- Ask us to update or delete your information by contacting us
- Manage cookies through your browser
Children's privacy
Our services are meant for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the "last updated" date at the top of this page.
Contact us
Questions about this policy? Reach out any time.
Monon Water Pros LLC
17745 Motor District Cir, Unit 14
Westfield, IN 46074
Phone: (317) 324-8599
Email: [email protected]
Serving Indianapolis & the north suburbs